Payment Policies

Payment Policy

Full payment is due at check-in. We accept credit/debit cards and cash. A pre-authorization may be taken for incidentals.

1. Accepted Payment Methods

   • We accept major credit/debit cards, cash, bank transfers for corporate bookings, and online payments.

2. Reservation Deposit

   • A non-refundable deposit (percentage to be specified) is required at booking and applied to your total.

3. Full Payment

   • Full payment is due at check-in. Prepaid guests must show proof of payment.

4. Cancellation and Refunds

   • More than a specified number of days before arrival: full refund minus deposit. Within the specified number of days: no refunds.

5. Incidental Charges

   • A hold will be placed on your credit card at check-in for incidentals, released at checkout if no additional charges occur.

6. Taxes and Service Charges

   • Rates include applicable taxes and service charges.

7. Currency

   • Transactions are processed in the specified currency. Guests are responsible for any currency exchange fees.

8. Disputes

   • For payment disputes, contact guest services for resolution within the specified number of business days.